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OFFICE POLICIES
Office Hours
The office is open Monday through Thursday, from 7:30 am to 4:30 pm, and Friday, from 7:00, am to 12:00 pm. Physician office hours are by appointment only.
Scheduling An Appointment
Contact us to schedule your appointment. Please have your insurance information available when you call.
Appointments with Dr. Barry
Patients with medical insurance, including HMO plans, may schedule directly with Dr. Barry. No referral from a primary care physician is required. Self-pay patients are also welcome to schedule an appointment directly.
Appointments with Dr. Foreman
Dr. Foreman is currently accepting new patients for glaucoma and cataract care only. New patients must be referred by an outside eye care provider before scheduling an appointment.
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No-Show Policy
If you are unable to keep your appointment, our office requires that you call 24 hours prior to the appointment to cancel, or a “no show” fee will be assessed on your account. Glaucoma Consultants of Louisiana may choose to not make any future appointments for patients who “no-show” multiple times. For office visits, the no-show fee is $50. For surgeries, the no-show fee is $200.
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Prescriptions
For prescription refills, please contact your pharmacy first. Many prescriptions already have refills available, so a new prescription from our office may not be necessary. If you have no refills remaining, your pharmacy will contact our office directly to request a renewal. Following this process helps us handle refill requests more efficiently and ensures your medication is processed as quickly as possible.
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Emergencies
Let us help you avoid the hassle and anxiety of after-hours calls. We recommend you call our office as early in the day as possible if you feel are developing concern about your eye condition. You may either leave a message about your concern on the voicemail extension for the technician; if your condition is more urgent you may choose the front desk extension. The front desk extension is answered directly and a technician will be consulted immediately. All technician extension voicemail messages are returned by end of day. If you choose this option, please state your name and phone number clearly to aid us in returning your call.
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Using Your Local Emergency Room
We believe that the most secure environment for after-hours care is at your local emergency room. If you develop a concern about your eye condition after hours please consider proceeding to your local emergency room. If you choose to contact us, leave a message on the extension for urgent calls. Our doctors make every effort to return calls promptly. The doctor will evaluate the concern and may direct you to your local emergency room for evaluation. If for some reason you do not get a callback, or if your condition is worsening, please proceed directly to your local emergency room.
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Personal Security
Occasionally after-hours visits to our office are needed. If this occurs for you please pay attention to your personal security. Park as close to our building as possible and remain in your car, with the doors locked, until the doctor identifies herself to you. You should have a driver with you who can help escort you to and from your car.
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Medical Records
There is a handling fee for obtaining a copy of your medical records which starts at $25. A medical records release must also be filled out if you require a copy to be sent to another physician. Please allow up to 10 business days for the preparation of your records.
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Other Medical Forms (ex. FMLA, Disability, Drivers License Forms)
There is a processing fee of $25.00 for preparing documents at your request. Please allow up to 10 business days for the preparation of your records after we receive your payment.
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